Landlord ignoring the repairs? Make them act.
If you rent from a council, housing association or private landlord and they’ve failed to fix damp, mould, leaks, broken heating or structural problems you’ve reported, you can force the repairs — and claim compensation for what you’ve lived through.
- SRA-regulated solicitors
- No win, no fee
- Repairs + compensation
Start your free assessment
Step 1 of 2 · no personal details needed yet
Who is your landlord?
What’s the main issue?
Free assessment · no obligation · you pay nothing unless the claim succeeds
Your landlord is now on the clock. Since 27 October 2025, social landlords in England face strict legal deadlines for damp, mould and emergency hazards — and missed deadlines strengthen your claim. From October 2026 the law extends to more hazards, including excess cold, fire and electrical risks.
- 24 hrs — emergency hazards made safe
- 10 working days — damp & mould investigated
- 3 working days — written findings to you
- 5 working days — action on significant hazards
What is a housing disrepair claim?
A housing disrepair claim is legal action against a landlord who has failed to carry out repairs they are responsible for, after being told about them and given a reasonable chance to act. Landlords are legally required to keep your home safe and fit to live in — the structure, heating, water, sanitation and freedom from serious hazards like damp and mould. A successful claim gets you two things: the repairs done, and compensation for what you’ve had to live with.
You can make a claim if your landlord has ignored repair requests or left you living in poor conditions, such as:
- Damp & Mould
- Blocked drains
- Defective boiler
- Defective brickwork
- Defective plasterwork
- Broken extractor fans
- Defective windows and doors
- Defective roofing or gutters
- Leaks, flooding or water damage
- Defective or dangerous electrical wiring
- Free repairs
- Compensation for inconvenience, health issues, or damage to belongings
This applies to council tenants, housing association tenants, and some private renters with long-term issues.
Check your eligibility now. Click the button below to find out if you qualify and we will help you make a successful claim.
Do you have a claim?
Three things usually need to be true — and most tenants who contact us already have all three.
- You reported it — by phone, email, letter, app or in person — and the landlord has had a reasonable chance to fix it.
- They failed to act — no repair, a poor repair, or repeated inspections with nothing done.
- It has affected you — your health, your children’s health, your belongings, or your ability to live normally in your home.
- Any landlord type counts — council, housing association or private. The route differs slightly, but the right to a safe home does not.
How it works
Free assessment
Tell us what’s wrong, who your landlord is and when you reported it. We’ll tell you honestly whether you have a claim.
Evidence & expert inspection
We gather your reports and photos, obtain your housing file, and instruct an independent surveyor to document the disrepair properly.
Repairs + compensation
We put the claim to your landlord. Most settle with repairs scheduled and compensation paid — if they don’t, we take it to court for you.
What clients are saying
"Legal Advisor handled my housing disrepair case from start to finish. I received £4,200 in compensation and didn't pay a penny upfront."
"I was drowning in debt and didn't know where to turn. The team gave me honest, clear advice and helped me into an IVA I could manage."
"Professional, compassionate, and incredibly effective. My claim was settled for significantly more than I expected."
FAQ
Answers to common questions about housing disrepair claims.
What Happens After You Contact Us
- Free initial consultation
We listen to your situation and explain your options clearly, with no obligation. - Case review & evidence gathering
We assess correspondence with your landlord, photos, and any medical or repair records. - We instruct on your behalf
A dedicated solicitor formally takes on your case and contacts your landlord/housing provider. - Negotiation or legal action
We pursue repairs and compensation, escalating to court only if necessary. - You receive your compensation
Once resolved, compensation is processed and paid directly to you. - Ongoing support
We keep you updated at every stage, so you’re never left wondering where your claim stands.
What to expect, step by step
We keep every matter moving with a clear, consistent process — so you always know what’s happening next and why.
- Initial assessment – a free, no-obligation review of your situation and the options available to you.
- Solicitor allocation – you’re matched with a solicitor experienced in exactly this type of matter.
- Plan agreed – we set out the likely timeline, costs, and next steps before any work begins.
- Active case work – your solicitor manages correspondence, negotiation and any necessary proceedings.
- Regular updates – you’ll hear from us at every key milestone, not just when something goes wrong.
- Resolution – we see the matter through to a result, and explain exactly what it means for you.
Common questions
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