Your landlord won’t fix it. We will make them.
Damp, mould, leaks, broken heating or dangerous electrics — if your landlord has ignored your complaints, you could claim compensation and force the repairs. Free assessment, no upfront cost.
Free eligibility check
Do you have a claim?
Two quick questions — no personal details yet
Who is your landlord?
What is the main issue?
When did you first report this to your landlord?
Your details — we’ll call you back
No win, no fee · We aim to call within 2 hours during office hours
New legal deadlines for social landlords now in force. Since October 2025, social landlords must investigate damp and mould within 10 working days, act on significant hazards within 5 working days, and respond to emergencies within 24 hours. If your landlord has missed these deadlines, your compensation claim is stronger.
Common disrepair issues
Is your landlord ignoring any of these?
You can make a housing disrepair claim if your landlord has been told about a problem and failed to fix it in a reasonable time. These are the most common issues we handle.
Damp & Mould
Black mould, rising damp, condensation damage to walls and ceilings
No Heating
Broken boiler, faulty radiators or no hot water
Leaks
Leaking pipes, roof leaks or flooding from above
Faulty Electrics
Dangerous wiring, broken sockets or trip hazards
- Broken windows or doors
- Structural damage
- Pest infestation
- Defective plasterwork
- Blocked drains
- Broken extractor fans
- Damaged roofing or gutters
No win, no fee · 60-second check · no obligation
What you can claim
You could be entitled to more than just repairs.
A successful housing disrepair claim doesn’t just get the problem fixed. It also compensates you for living with it. The longer your landlord has ignored the issue, the more compensation you may be owed.
You can claim even if you’re still living in the property — and even if the landlord eventually carries out some repairs. What matters is whether they acted promptly after being told.
Repairs
Your landlord is legally required to carry out the repairs. We can force this through the courts — often faster than complaining alone.
Compensation
For the period you’ve lived with the problem — calculated as a percentage of your rent, plus damages for inconvenience and health impact.
Damaged belongings
If damp, mould or leaks have damaged your furniture, clothes or other belongings, you can claim for those losses too.
Health impact
If the disrepair has caused or worsened a health condition — respiratory illness, mould-related symptoms — this forms part of your compensation.
What clients say
Real outcomes for real people.
Legal Advisor handled my housing disrepair case from start to finish. I received £4,200 in compensation and didn’t pay a penny upfront.
My landlord had ignored the damp for two years. Within weeks of Legal Advisor getting involved, the repairs were underway and I received compensation for the whole period.
I didn’t think I had a case because my landlord had eventually done some repairs. Turns out the delay itself was the claim. Professional and clear throughout.
The process
Three steps. No surprises.
Every case works the same way, so you always know where you stand and what comes next.
Free, honest assessment
Tell us what happened. We’ll tell you straight whether you have a case, what it’s likely worth, and what the process looks like. If the claim isn’t there, we say so now rather than waste your time.
We handle the hard part
Evidence, survey reports, correspondence with your landlord or housing provider, court filings when needed — we take care of all of it. Clear updates at every stage.
You only pay if we win
No win, no fee means no financial risk to you. Our fee is a percentage of your compensation, agreed in writing before we start. If the claim doesn’t succeed, you owe us nothing.
No win, no fee · Free assessment
Ready to check if you have a claim?
Takes 60 seconds · We call you back within 2 hours
Ready to find out if you have a claim?
Free assessment, no obligation, no upfront cost. We aim to call back within 2 hours during office hours.
Free assessment
Start your claim today
No win, no fee · Call back within 2 hours